Privacy Policy

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Effective Date: January 2026

LVL•28 Medspa (“LVL•28,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or receive services at LVL•28.

Information We Collect

We may collect personal information including, but not limited to:

• Name, phone number, email address
   
• Date of birth and contact details
   
• Medical history, health information, and skin concerns
   
• Appointment details and treatment records
   
• Intake forms, consent forms, and consultation notes
   
• Communications submitted through forms, email, or messaging platforms
   

How We Use Your Information

Your information is collected and used for the purposes of:

• Providing safe, personalized aesthetic treatments
   
• Booking and managing appointments
   
• Communicating before and after your treatment
   
• Maintaining accurate medical and treatment records
   
• Improving our services and client experience
   
• Meeting legal, regulatory, and professional requirements
   

Protection of Your Information

We take reasonable and appropriate measures to protect your personal and medical information from unauthorized access, disclosure, or misuse. Client records are stored securely and accessed only by authorized personnel.

Disclosure of Information

Your personal information is not sold or shared with third parties except:

• When required by law
   
• To comply with regulatory or professional obligations
   
• With trusted service providers strictly for operational purposes (e.g., booking software), under confidentiality obligations
   

Your Rights

You have the right to:

• Request access to your personal information
   
• Request corrections to inaccurate or incomplete information
   
• Withdraw consent where applicable, subject to legal requirements
   

To exercise these rights, please contact us directly.

Contact

If you have questions about this Privacy Policy or how your information is handled, please contact:

LVL•28 Medspa
📍 Brampton, Ontario, Canada
📧 lvl.28.medspa@gmail.com
📞 437-980-2825